Start Application

To access Dispute Resolution Services, please complete the form below. This collects basic information about you, your organization (if applicable), and your complaint.

The Dispute Resolution team will review your submission and contact you by email within 5-10 business days.

If your application meets the criteria to proceed, you will receive an email with instructions to create your account and access the portal.
If your application does not meet the criteria, your application will not be processed.

If you have questions, contact us at srd-drs@ocil-ila.ca.

General Information

First Name

Last Name

Title/Position/Elder

Phone Number

Ext. (optional)

Phone Type

Preferred Language

Province/Territory

Confirm Email

Are you submitting this application as an individual or on behalf of an organization?

Type of Application

Organizations include Indigenous governments, schools, community groups, agencies, and any other entity or governing body.

This organization has given me the authority to submit an application on their behalf along with all related materials.

What organization are you submitting on behalf of?

Organization Legal Name

Mailing Address

Unit, suite, etc. (optional)

Town/City

Postal Code

Province/Territory

Complaint Details

Do you have a signed agreement?

Applications must pertain to an existing signed agreement between your organization and the Government of Canada

NoYes

Who is your complaint with?

Legal name of the agency or organization.

What is your complaint?

A short description of the issue(s) pertaining to your application (250 word/1600 character maximum).

What outcome are you looking for?

A short description of how you would like to see this issue resolved (250 word/1600 character maximum).

Required Documents

For Dispute Resolution Services to proceed with your application, you must provide:

Proof that your organization has given you the authority to submit an application on their behalf along with all related materials
A copy of the signed agreement between your organization and the Government of Canada

You can upload a maximum of 5 files, each up to 10MB. Supported files include pdf, vnd.openxmlformats-officedocument.wordprocessingml.document, .docx,.pdf.

Dispute Resolution Services

Start Application

General Information

Are you submitting this application as an individual or on behalf of an organization?

What organization are you submitting on behalf of?

Complaint Details

You’re over the file size limit×Close

File upload limit reached×Close

Unsupported file formats×Close

You’re over the file size limit

File upload limit reached

Unsupported file formats